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Blackboard Help

For more information about registration at King University, please visit:

You may also contact the Registrar's Office by calling 423.652.4738.

If you need to have an attempt reset for a quiz, assignment, test, or exam, you will need to contact the course instructor. Instructors may reset your assessment attempts at their discretion.

Once students are admitted, they are issued a My King student portal account.  Initial login credentials for My King are provided via email or postal service letter, and students are required to change their password during the first login.

Students access the Blackboard system through My King, and their Blackboard account is available immediately after logging in.  Students may complete Student Orientation within the Blackboard system.

Once new faculty have completed documentation and have a signed contract, they will receive an email from the Dean containing their account information.

If you would like to reset a student's attempt, please do the following:

1. In the Grade Center, locate the grade column associated with the assessment. 

2. Click the contextual menu for the cell associated with the student and select View Grade Details.

3. On the Grade Details screen, click the Clear Attempt button, then click OK to confirm the removal.

Students are able to reset their Portal password by simply visiting and using the forgot password feature. If students are having further issuing accessing Portal, feel free to email for full Portal Support.

Once you have registered for a course in My King, you will be able to access the course in Blackboard one week before the start date.  If you completed registration during the week before the course start date, the course should appear in your Blackboard account 30 minutes after registration.

If you are unable to access course during the timeframe above, please verify your registration in My King, then contact your instructor to determine when the course will be available.

Courses are created automatically based on course data in My King. Courses should appear in your Blackboard account within 30 minutes of being assigned to the course in My King.

Still need help?

If you can't find the answers to your questions, please contact our Support Team at