Keep Learning (Remote Instruction)

Keep Learning (Remote Instruction)

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Under unusual circumstances, it may be critical for our faculty and students to continue courses in a very different manner than they began. In such circumstances, face-to-face classes are being offered via remote instruction. Our learning management system, Canvas, will be the primary platform used for classes. Your instructor may choose to hold synchronous (real-time, live) class sessions, or may post content for you to read, watch and complete asynchronously (on your time).

Remote Instruction Q&A

How do I communicate with my professor?

You should continue checking your King email daily. Remember to also regularly check-in on your Canvas course for updates and announcements.

Where do I access my course?

Canvas is the primary platform used to help you stay current in your coursework. Log in to my.king.edu, click on the red/white Canvas icon at the top right and then use your King credentials to log in. Click here for a Canvas Help site: https://www.king.edu/current-students/canvas-help/

Will I have class at my scheduled time?

The continuation of instruction is for your instructor to decide. If instructors decide to conduct live video conferencing class sessions, these will be held at your scheduled class time. If your instructors decide to post content and assignments on Canvas, they will stipulate due dates and expectations for completion.

What if I experience issues with Canvas?
  • Visit our Canvas Help site: https://www.king.edu/current-students/canvas-help/
  • Canvas support is available 24/7, 365 days a year.
  • Student Support Hotline: 1.833.274.1662
  • In your Canvas account to the left, click the Help button (question mark icon) to access Live Chat with Canvas support or to Report a Problem through email.
  • If you have course-specific questions, contact your instructor. In portal (MY.KING.EDU), go to “My Courses” and choose “My Schedule.” Scroll to the bottom and click on any of the courses for more information. Once you have your instructor’s name, you may learn more about them using KING’S EMPLOYEE DIRECTORY.
What if I have questions about my coursework?
  • Contact your instructor.
  • Regularly check your King email and Canvas course page
  • In portal (MY.KING.EDU), go to “My Courses” and choose “My Schedule.” Scroll to the bottom and click on any of the courses for more information. Once you have your instructor’s name, you may learn more about them using KING’S EMPLOYEE DIRECTORY.
What if I left my textbook in the residence hall and I’m too far to retrieve it?

If you need to retrieve personal items from your room, please call 423-652-4740 (Monday through Friday 8:00 a.m. – 5:00 p.m.) to schedule a time to do so. You will be provided with more information when you call.

Does this mean everything is open book?
  • No matter the mode of delivery, as a Christian academic community, we should all seek to engage our academic work with honor and integrity. Academic dishonesty of any type will not be tolerated and will be addressed according to our policy. Academic dishonesty includes any attempt to obtain credit for academic work through fraudulent, deceptive, or dishonest means. It is especially important that you not make assumptions regarding your instructor’s expectations regarding how assignments and tests should be completed.  For example, unless explicitly stated, do not assume, that tests are open book or that collaboration with other students is appropriate. If in doubt, ASK before you engage in any behavior that could be considered academic dishonesty.
  • The full Academic Dishonesty Policy can be found on pages 6-7 in the King University Student Handbook (https://www.king.edu/wp-content/uploads/2019/08/student-handbook.pdf)
How can I get library assistance?
  • You can email the library at [email protected] with any questions or to schedule a video call for “in-person” help from a librarian.
  • Live chat service will be staffed daily Mon-Fri 8:30a – 5:00p and Sun-Thurs evenings 7-9 pm.
  • All of the library’s online resources are still available 24/7 at library.king.edu. There, you’ll find research guides for your major and video tutorials for the library databases in Article Finder.
Do my accommodations still apply during remote instruction?

Your accommodations still apply during remote instruction. If you have any specific questions regarding your accommodations or feel you need help negotiating your accommodations with your instructors, please email [email protected].

What if I need additional accommodations?

If you need additional accommodations, please email [email protected].

Where can I get Academic Advising?
  • All students should speak with their course instructor regarding any course-related questions.
  • Student Success Specialists are available to all students regardless of the concern or need. Example concerns include assistance with learning how to manage their time with online courses, learning good study habits for their online courses, or other such concerns.
  • If you have not declared a major please contact your Student Success Specialists
  • If you have declared a major please contact you Faculty Advisor
Where can I get King University updates?

Stay up to date with official notifications related to COVID19 through King University Coronavirus Web Page: https://www.king.edu/news/coronavirus/